7am-3pm Pacific Mon-Fri | 208-413-6377

Shipping & Returns

SHIPPING & HANDLING CHARGES

  • All purchases from The O-ring Store LLC will be shipping FOB via USPS, UPS or FedEX!
  • Overnight Air must be ordered before Noon PST for same day shipping.
  • Shipping and handling is included in all shipping pricing.
  • Stock Items are normally shipped out within 24 hours of receiving the order (weekends excluded).
  • Back orders are typically shipped in 5-10 days.
  • We will notify you of extended lead times for special orders or back orders.

ESIMATED SHIPPING TRANSIT TIMES

  • USPS First Class Mail (4-8 Days) Not a Guaranteed Delivery Service!!!
  • USPS Priority Mail (3-4 Days)
  • FedEx-UPS Ground (1-7 Business Days, based on distance to the destination)
  • FedEx-UPS 3 Day Select (3 Business Days)
  • FedEx-UPS 2nd Day Air (2 Business Days)
  • Next Business Day Air (1 Business Day)
  • FedEx International Priority (1, 2 or 3 Business Days Worldwide)
  • FedEx International Economy (5-7 Business Days Worldwide)
  • International Standard Mail (10–25 Business Days*) Not a Guaranteed Delivery Service!!!
    • *Plus Delivery time from your local post office.
  • International Priority Mail (4–10 Business Days*)
    • *Plus Delivery time from your local post office.

ORDER PROCESSING

  • All orders at The O-ring Store LLC are processed and sent to warehouse at the time of order.
  • Stock Items are normally shipped out within 24 hours of receiving the order (weekends excluded)
  • Orders not yet shipped out are left in "Pending" status until the order is shipped. After the order is shipped, we will notify you that the order has been shipped and the order status will be changed to "Shipped".
  • You can check the status of your order at any time by logging in to your account that you have registered and ordered with.

RETURNS

  • This policy applies to purchases made from The O-ring Store LLC.
  • Due to the nature of our product, Return Authorization is required and needs to be obtained from The O-ring Store before you return your item.
  • Special Items, Custom Items, Non-Stock, Expidited and other items may not be able to be returned, please inquire within 90 days of invoice.
  • Returns must be requested within 90 days of invoice.
  • Restocking charges (min of $5.00 or 30%) or other return fees may apply.
  • When the item is received and inspected we will either issue refund or issue store credit.
  • Any return product not prior approved will not be credited and will be discarded as used.
  • Buyer assumes all costs of shipping the returned item or items.
  • Shipping charges are not refunded.

Liabilities:

The Seller (The O-ring Store LLC) is not liable for any damage caused by the product to the Buyers premises, Buyer, or any other people that may encounter the product through misuse of the Buyer or through any defect of product therein. The Buyer accepts said product at his own risk and specifically agrees that he shall hold the Seller (The O-ring Store LLC) free of any liability attendant or attributable to the placement of said product on the Buyers premises. The Buyer shall be responsible for all damages, which said product might sustain or cause by fire, accident, theft, and/or misuse by either the Buyer, his agents, employees or any other person who may be upon the premises where said product is located. By purchasing products from The O-ring Store, you the buyer agree to these terms and conditions.

* Brand names, Trademarks, Copyrights and Patented Products: Any use of any Trade Marked names, brands, products or words that refer to those products and their respective companies are by reference only, and by reference does not imply that we are associated with them in any way or any of the items we list or mfg. are derivative of their mfg. or marketing processes. For any industrial parts we sell, they are aftermarket parts and are offered as an alternative to the OEM parts as a cost effective alternative. Any and all words of trademarked products and uses of such, either alone or in combination, are intended only to refer to the original company and-or its products for comparison only and not intended to create an impression of our company being related to, our items created by or we being licensed by any such company or legal distributor of said products or manufacturers.

Return shipping address:

The O-ring Store LLC
1005 Warner Ave, Suite A
Lewiston, ID 83501