We often reflect on a simple truth: the greatest heroes are those who perform their tasks quietly, without seeking recognition, yet their absence would throw everything into disarray. This couldn’t be truer for O-Rings—those small, often overlooked circular devices that keep the world running smoothly. From automotive parts to medical devices, household appliances, and even aeronautical equipment, O-Rings play an indispensable role. We understand that these small components have a massive impact, and that’s why our mission is to ensure their quality is unrivaled.
Our journey started in 2007, when we opened our small Paintball Shop and Field and “The O-Ring Store” specialty O-Ring Online shop . Since then, in 2008 we left the Paintball industry and The O-Ring Store LLC has grown into a multi-million-dollar business, driven by an unwavering commitment to quality and service. It hasn’t always been easy, but our resilience has carried us through, and today, over 20 dedicated team members—people who are like family—stand with us. From overcoming the obstacles of scaling up to becoming ISO9001:2015 certified, our story is a true David vs. Goliath tale.
Our Commitment to Quality
At The O-Ring Store LLC, we know that the smallest components demand the highest standards. Pursuing ISO9001:2015 certification was not just a goal but a necessity. This certification ensures that our processes are as reliable and precise as the O-Rings we supply. It represents our commitment to quality, consistency, and continuous improvement, offering you peace of mind that every O-Ring from us will perform as expected.
Why Choose Us?
When you choose The O-Ring Store LLC, you’re choosing more than just O-Rings—you’re choosing reliability, precision, and a team that is dedicated to your success. Here’s what sets us apart:
- Measurement Accuracy with Olypsys®: Cutting-edge Olypsys® technology ensures precise, effortless O-Ring measurements using machine learning, AI, and standard cell phone technology making manual tools a thing of the past.
- Wide Product Range: With over 60 million O-Rings and seals in stock, we offer a vast selection of AS568 O-Rings, Metric O-Rings, and Hydraulic Seals, as well as custom sizes and specialty materials.
- The Best and Most Accurate Vulcanized O-Rings in the World: Our custom spliced and vulcanized O-Rings are fabricated with precision and care, ensuring they meet the highest standards for durability and fit. We specialize in custom precision vulcanized O-Rings, delivering exact specifications to meet your unique sealing needs all verified with Olypsys® technology certifications.
- Quality Assurance: As an ISO9001:2015 certified company, we are committed to delivering the best in quality control and continuous improvement, ensuring that every product meets strict performance requirements.
- Order Accuracy - We Can Count: Our state-of-the-art vision systems, automated processes and quality people that care ensure that every order is counted and packaged accurately, reducing errors and ensuring you get exactly what you ordered.
- Fast Delivery: With fast pick, pack and shipping on in-stock products, we ensure that you get what you need when you need it, minimizing downtime for your operations.
- Competitive Pricing: We provide the highest quality O-Rings and seals at competitive prices, giving you the best value for your investment.
- Customized Release Programs: We offer tailored release programs for Original Equipment Manufacturers (OEMs), ensuring a smooth, reliable supply chain that meets your production schedule and inventory needs. One of our specialties.
- Certified O-Rings: We provide O-Ring Certification of Conformance as a standard including cure date and lot numbers for trackability as a standard, giving you confidence that our products meet your precise specifications. Manufacture Certs available for Mil-Spec and Aerospace O-Rings.
Innovation and Expansion
In line with our commitment to growth and better serving your needs, we are continuously expanding our capabilities. From providing cutting-edge Olypsys® technology for precise O-Ring measurement to our partnerships with industry leaders like Freudenberg Sealing Technologies, we strive to stay ahead of the curve in delivering innovative solutions.
Our Facilities
Operating out of our 13,000-square-foot warehouse in Clarkston, Washington, we’re equipped to fulfill orders of all sizes. And with plans for a 8,000-square-foot expansion and new facilities in the Port of Wilma, in Clarkston Washington we’re ready to meet your future needs with even more capacity for O-Rings, Hydraulic Seals, Gaskets and O-Ring Seal Kits.
We’ve grown steadily, thanks to the trust of our customers and the hard work of our team. Our mission remains the same: to make getting O-Rings easy and to help you achieve success through high-quality, dependable products. Thank you for choosing The O-Ring Store LLC. We look forward to being part of your continued success.
Quality Policy and ISO9001:2015
At The O-Ring Store LLC, a premier distributor of O-Rings and Hydraulic Seals, we are dedicated to delivering exceptional quality products and personalized customer service. Our goal is to enhance the customer experience and ensure satisfaction through reliable products and responsive, tailored services. We strive to be a respected industry leader, recognized for our commitment to quality and integrity.
Commitment to Stakeholders:
- Customers: We pledge to continuously refine our offerings to meet and exceed customer expectations with every transaction. Our aim is to achieve a customer satisfaction score of 95% and significantly reduce product return rates by implementing stringent quality controls.
- Employees: We are committed to fostering a culture of innovation and continuous improvement. By investing in training and development, we empower our employees to contribute to and drive our quality initiatives. Every employee's input is valued, encouraging a proactive approach to innovation and problem-solving.
- Environment and Community: We are dedicated to minimizing our environmental impact and supporting our local and global community through sustainable practices and responsible business conduct.
Standards and Compliance:
We adhere to ISO-9001:2015 standards and applicable regulations, ensuring compliance through rigorous process management and quality assurance practices. We commit to transparent reporting of our performance metrics, sharing how improvements in our processes lead to better outcomes for our customers and our team.
Open Communication:
Promoting open communication among our team, customers, and vendors is vital. We resolve issues swiftly and effectively, ensuring positive and productive working relationships. Feedback from all stakeholders is actively sought and utilized to inform our continuous improvement processes.
Review and Adaptation:
Our Quality Policy is dynamic, regularly reviewed, and adapted to reflect the latest in industry innovations and stakeholder expectations. This adaptability ensures we remain at the forefront of the O-Ring industry, consistently meeting the evolving needs of our company and our customers.
This Quality Policy is communicated across all levels of our organization and is ingrained in every aspect of our operations to ensure it is understood and enacted by all our employees, promoting effectiveness and adherence.